Information Architecture

Quoted from Lou Rosenfeld and Peter Morvile’s book entitled “Information Architecture for the World Wide Web” (O’Reilly, 2nd edition, 2002):

[...]be aware of the challenges of organizing information on the Web. Language is ambiguous, content is heterogeneous, people have different perspectives, and politics can rearits ugly head.

(Chapter 5: Organization Systems, p. 74)

Of all these challenges, politics is certainly the most complex and exhausting one…