Christina Wodtke’s wise words

I was reading Christina Wodtke’s book titled “Information Architecture: Blueprints for the Web” and caught the following excerpt:

[...] thoughtful planning and well-designed Information Architecture improves

• Findability – Allowing customers to easily access those items they need, be they spatulas or term papers.
• Usability – Allwowing customers to wend their way to those items and accomplish the tasks the most want to accomplish, and ultimately
• Understandability – A good architecture provides infrastructure needed to help people make knowledge out of information.

Wodtke’s book was written back in 2003 but it’s worth reading it.